Support
Fastest way to reach us
Use the in-app feedback tool: tap the ⚙ settings wheel (top of any screen) → Feedback. Bug reports sent this way include the technical details we need to fix things quickly.
Common questions
- How do I play? The full rules, with examples, live at How to Play.
- Did my Daily Puzzle streak break? Streaks are counted in your device's local time. Completing all three puzzles any time before midnight keeps the streak alive.
- How do I change my name? Your display name can be edited on the 1 Player or 2 Players setup screens.
- How do I delete my account? Tap the ⚙ settings wheel → account section → Delete account. This permanently removes your cloud save and online identity.
- Blocking and reporting players: in online matches, open your opponent's card to block or report them.
General support: support@wordcracker.net
Privacy questions or data requests: privacy@wordcracker.net (see the Privacy Policy).